The Newest Ninja Turtle

I know you guys don't really care about all the boring stuff we (ok, I) write on here about what we are doing. What you really want to hear are the juicy stories of chaos and craziness. Unfortunately for you guys, we are trying to stay out of trouble and for the most part, succeed. However, we do have another story to amuse you guys with.
Two days ago, we arrived in Varna, Bulgaria on the black sea coast after having spent all day on the train getting there from Bucharest. It was dark and about 9pm but we weren't worried because we had booked a hostel online ahead of time. We arrived at this hostel to find a guy (young guy, unprofessionally dressed) approach us out of the dark in front of the building, tell us it was full and that we had to follow him to another place. Um, right, well, we've been doing this long enough to know that you don't just walk off with people that tell you that kind of story (happens all the time at train stations, etc) so we told him we were going to check with the reception inside first. He let us walk off and we got lost in the poorly lit and poorly marked building trying to find the hostel. Turns out it was a private apartment and not a "hostel" as we were led to believe, and it had been booked by others well before us and was full. Because we were lost in the building and couldn't find the proper number we knocked on a random door looking for directions. That resulted in us getting screamed at and a threat to call the cops if we didn't leave (pleasant people out here). The neighbour then chewed out the guy on the street for a while, while we were talking to the people upstairs in the apartment we were supposed to have.
Turns out the guy on the street was legit and this "hostel" (Coast Hostel, btw, so never stay with them) regularly overbooks and then sends people to various homestays around town. Ok, that's dishonest but I could forgive it. But, we had by this time completely, unforgivably, inconvenienced and insulted the guy. He then proceeded to scream at us and say all sorts of random insulting things in between all his swearing. I argued and tried to reason with him for a while but he had declared us total idiots and said he was going home and we were to fend for ourselves. It was dark and we'd already paid a deposit with the guy online so we couldn't just let him walk off.
So we followed, with me arguing but trying to remain calm and reasonable and get him, unsuccessfully, to help us. Trying to turn him around to talk to us and not let him leave totally pissed him off more and he started shoving us and trying to get away. This continued for several blocks (I might add that there was nobody on the dark streets out there to witness all this) until he finally full on punched mom right in the head and ran off while we were standing there shocked. To her credit, mom did get a hit in on him too and with her flashlight in hand for added umph, before savannah held her back. I think mom was gonna go for the kill otherwise. I couldn't believe what I had just witnessed. Some young guy just punched mom in the head and she was punching and kicking back, full packs on and everything, just like a rabid ninja turtle. He took off pretty fast though when he saw us all dropping our bags to lynch him.
I learned my lesson in Ukraine and was in no mood for fighting and had been trying to stay calm throughout but I had to chase the guy down the street for a couple blocks to make sure he knew I was now obligated to kill him. He got away though......
We then went back to the apartment and made a few phonecalls to find a new place to stay. The English guys there were actually annoying too and I'm inclined to say that it is true that groups of young male Brits are quite useless and a menace to society when they get to drinking. The staff at the new hostel told us that they get lots of people coming over after having to deal with that guy, and in fact we met some people there at the time that had actually had problems with him too. I must say, my opinion of Europe as a warm and welcoming place is quickly deteriorating, especially compared to our experiences in Asia. I'll talk more generally about Bulgaria later.
Ammon